Making It Simple

With all the complexeties offered through the InsideSales.com system it is easy to get caught up in every little detail. Setting up dialer initiatives, ResponseLoop Campaigns, User Restrictions, ResponsePop Campaigns, IVR's, ACD's, Webform Posts, HTTP Posts, and on and on. There are so many options available to users of InsideSales.com.

Time and time again I see the most successful companies using our system are the ones who use a wide variety of features, but keep it simple. All the complexeties just seem to muck things up and confuse everyone involved. There's more overhead spent in managing a system with many details. Reps have a more difficult time understanding and adopting it. Making changes are more difficult.

It's understandable there are those out there with a complicated process out of necessity. While these situations exist, there are many who unnecessarialy complicate things.

A word to the wise. Keep it simple.